Welcome to Tharavaadu Eco Villa Resort. Your privacy is important to us, and we are committed to protecting the personal information you share with us through our website, booking channels, and resort services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with us.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect personal information such as:
• Full name
• Phone number
• Email address
• Postal address
• Booking details
• Check-in and check-out dates
• Payment-related information
• Government-issued identification details where legally required
• Special requests or preferences shared during booking
b) Non-Personal Information
When you browse our website, certain technical information may be collected automatically, including:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited on our website
• Date and time of access
• Website usage statistics
2. How We Use Your Information
The information collected may be used for the following purposes:
• To confirm and manage reservations
• To provide guest services and customer support
• To communicate booking updates and important information
• To improve our website, services, and guest experience
• To process payments and invoices
• To comply with legal obligations and local regulations
• To send promotional offers or updates where permitted
3. Booking and Payment Security
We value the security of your personal information. Payment transactions made through our website or authorized booking partners are processed using secure systems and encryption technologies.
While we take reasonable precautions to protect your information, no online transmission or electronic storage method can be guaranteed to be completely secure.
4. Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:
• Understand visitor preferences
• Improve website functionality
• Analyze website traffic and performance
• Remember user settings for future visits
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
However, information may be shared with:
• Trusted booking and payment partners
• Service providers assisting in resort operations
• Government authorities where required by law
• Legal or regulatory agencies when necessary
6. Third-Party Links
Our website may contain links to third-party websites, including travel platforms or social media pages. We are not responsible for the privacy practices or content of those external websites.
7. Data Retention
We retain personal information only for as long as necessary to:
• Fulfill booking and service obligations
• Maintain business records
• Comply with legal, tax, or regulatory requirements
• Resolve disputes and enforce agreements
Once information is no longer required, reasonable steps are taken to securely delete or anonymize it.
8. Your Rights
Depending on applicable laws, you may have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent for promotional communication
• Raise concerns regarding the handling of your information
9. Children’s Privacy
Our website and services are not intended specifically for children under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.
10. Updates to This Privacy Policy
Tharavaadu Resort reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page along with the revised effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Tharavaadu Resort
Email: info@tharavaaduecovillage.com
Phone: 9944999946
Address: 1B-EVS Complex, Tatabad, Coimbatore – 641012
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.